Last updated: 24 May 2026

Welcome to Pravé. These Terms & Conditions govern your use of our website and purchases made through it. By accessing this website or placing an order, you agree to these Terms. Please read them carefully before making a purchase.

ABOUT PRAVÉ

This website is operated by [Legal Business Name], trading as Pravé. Registered Address: [Business Address].

Email: [Customer Care Email] | GSTIN: [GSTIN, if applicable]. Throughout these Terms, “Pravé”, “we”, “us” and “our” refer to the business operating this website.

USING OUR WEBSITE

You may use this website only for lawful purposes. You must not misuse the website, attempt unauthorized access, interfere with its operation, introduce malicious software or use our services for fraudulent activities. We may restrict access where misuse is suspected.

PRODUCTS & AVAILABILITY

We aim to display product descriptions, photographs, colours, sizing and other information as accurately as possible. Colours may vary slightly depending on lighting and screen settings, and minor measurement variations may occur. All products are subject to availability. Adding an item to your bag does not reserve it.

PRICING & PAYMENTS

Prices are displayed in Indian Rupees (₹) unless stated otherwise. Applicable taxes and shipping charges will be shown as required before you complete your purchase. Available payment methods are displayed at checkout and payments are processed through the payment services
available on our website.

ORDERS

After successfully placing an order, you'll receive confirmation using the contact details provided during checkout. We may cancel or refuse an order in cases including product unavailability, payment failure, incorrect pricing or suspected fraudulent activity. If payment has already been collected for an order we cannot fulfil, the applicable amount will be refunded. Please ensure your contact and delivery information is accurate before completing your order.

PROMOTIONS & DISCOUNT CODES

Promotional codes and offers may be subject to specific validity periods, minimum spends, product exclusions or other conditions. Enter your promotional code during checkout. Offers cannot normally be applied retrospectively and may be modified or withdrawn where permitted by law.

SHIPPING & DELIVERY

Delivery availability and estimated delivery times depend on your location. Please provide complete and accurate delivery information when placing your order. Once dispatched, tracking information may be provided. Delivery estimates are guidance and may occasionally be affected by circumstances outside our reasonable control.

View our Shipping & Returns page for more details.

CANCELLATIONS, RETURNS & EXCHANGES

If you wish to cancel an order, contact us as soon as possible. Cancellation may not be available once processing or dispatch has begun. Eligible products may be returned or exchanged according to our Returns & Exchanges Policy. Returned items must meet the eligibility and condition requirements stated in that policy.

REFUNDS & ORDER ISSUES

Approved refunds will be processed according to our Returns & Exchanges Policy. Your bank or payment provider may require additional time for the amount to appear. If you receive a damaged, defective or incorrect item, contact Customer Care with your order number, details of the issue and clear photographs. We’ll review the issue and provide the appropriate resolution.

ACCOUNTS & PRIVACY

If you create a Pravé account, you are responsible for keeping your account information and login credentials secure. Your personal information is handled according to our Privacy Policy and applicable law.

INTELLECTUAL PROPERTY

The Pravé brand, logo, website content, product photography, designs and other creative materials are owned by or licensed to Pravé unless otherwise stated. They may not be copied, reproduced, distributed or commercially used without prior permission, except where permitted by law.

LIMITATION OF LIABILITY

Nothing in these Terms limits any rights or liabilities that cannot legally be excluded. To the extent permitted by applicable law, Pravé is not responsible for indirect or consequential losses arising from use of the website where such losses were not reasonably foreseeable.

CHANGES TO TERMS & GOVERNING LAW

We may update these Terms when our services, policies or legal requirements change. The latest version and revision date will be published on this page. These Terms are governed by the laws of India, subject to mandatory consumer protection requirements and applicable jurisdiction.