Privacy Policy

Last updated: 24 May 2026

At Pravé, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it and the choices you have when you use our website or shop with us.

INFORMATION WE COLLECT

We collect information you provide when you create an account, place an order or contact us, such as your name, email address, phone number, billing and delivery address and order details.

We also collect certain technical information about how you use our website.

HOW WE USE YOUR INFORMATION

We use your information to process and deliver orders, manage payments and returns, provide customer support, send order updates, improve our website and services, prevent fraud and send marketing communications where permitted.

ORDERS & PAYMENTS

Your information is used to process your orders, communicate with you and arrange delivery. Payments are processed securely through trusted payment providers. We do not store your full payment details.

COOKIES

We use cookies and similar technologies to help our website function properly, remember your preferences and understand how our website is used. You can manage or disable cookies through your browser settings.

MARKETING COMMUNICATIONS

If you subscribe to our mailing list, we may send you updates about new pieces, collections, offers and more. You can unsubscribe at any time using the link in our emails.

HOW WE SHARE INFORMATION

We share your information only with trusted service providers who help us run our business, such as payment providers, delivery partners, website and technology providers and customer communication services. They are required to protect your information and use it only for the services we request.

HOW WE PROTECT YOUR INFORMATION

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

HOW LONG WE KEEP INFORMATION

We keep your information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting or reporting requirements.

YOUR RIGHTS

Depending on applicable law, you may have rights to access, update or delete your personal information and to withdraw consent where processing is based on consent. To make a request, please contact us.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revision date shown at the top.