Shipping Policy
DELIVERY LOCATIONS
WHERE WE SHIP
Pravé currently delivers to supported locations across India.
Enter your PIN code on the product page to check whether delivery is available to your location and view an estimated delivery timeline.
Some locations may have limited delivery availability depending on our courier partners.
SHIPPING CHARGES
SHIPPING COST
Any applicable shipping charges will be clearly displayed at checkout before you complete your order.
Orders that qualify for an active complimentary shipping offer will have the shipping discount applied according to the offer terms.
No surprises — you'll always see the final delivery charge before payment.
DELIVERY TIMELINE
WHEN WILL MY ORDER ARRIVE?
Estimated delivery times depend on your location and will be shown where available after entering your PIN code.
Once your order has been dispatched, you'll receive tracking information so you can follow its journey.
Please note that delivery estimates may occasionally change due to courier delays, public holidays or circumstances outside our control.
ORDER PROCESSING
BEFORE IT LEAVES PRAVÉ
Once your order is confirmed, our team prepares it for dispatch.
You'll receive an update when your order has been shipped.
Orders placed during weekends, holidays, launches or high-volume periods may require additional processing time.
TRACKING YOUR ORDER
FOLLOW YOUR ORDER
Once your order has been dispatched, we'll send tracking details to the contact information provided during checkout.
You can use these details to follow your shipment until delivery.
You can also check your order through our Track Order page.
DELIVERY ISSUES
SOMETHING NOT QUITE RIGHT?
If your order is delayed, first check the latest information provided through your tracking details.
If the tracking hasn't updated for an unusual period or you need additional help, contact Pravé Customer Care with your order number.
For damaged or incorrect items, please refer to our Returns & Exchanges page.
UNSUCCESSFUL DELIVERY
MISSED YOUR DELIVERY?
A delivery may be unsuccessful if the recipient is unavailable, the address is incomplete or the courier is unable to reach you.
The delivery partner may make another attempt or provide further instructions.
If your order is returned to Pravé, contact Customer Care and we'll guide you through the available next steps.
NEED HELP?
HAVE A SHIPPING QUESTION?
We're happy to help with delivery availability, tracking or an existing shipment.
If you've already placed your order, keep your order number ready so we can assist you faster.
Email: [Customer Care Email]
Phone: [Customer Care Number]